“I started this service because I saw too many families trying to do everything alone. Good care should feel human—steady, respectful, and rooted in genuine connection.” — Founder
The Golden Rule guides everything we do — from daily care to the way we answer the phone.
FAQ
How do you communicate with families?
Families always stay informed about how care is going and any updates You choose your preferred communication style including phone calls, texts, or email so everything feels simple and comfortable.
What is the minimum number of hours per visit?
Our minimum visit is two hours This helps ensure caregivers can provide meaningful, unrushed support while keeping scheduling consistent for your family.
What if my caregiver is sick or unavailable?
We maintain reliable backup options If your caregiver cannot make a shift we communicate with you right away and arrange a qualified replacement.
Can we meet the caregiver before care begins?
Yes We always arrange an introduction before the first shift so your family feels comfortable and confident.
Are you licensed and insured?
Yes Classic City Home Care is fully insured and licensed in Georgia for non medical home care.
What makes Classic City Home Care different?
We follow one standard Treat every family the way we want our own cared for Care is personal, local, consistent, and built on real relationships with families in Athens and surrounding communities.
Can you help after surgery or hospitalization?
Yes We support recovery at home with mobility help, medication reminders, meal preparation, transportation to follow-ups, and monitoring daily routines.
How does billing work?
Billing is simple and transparent Families receive weekly invoices, and you only pay for the hours of care provided There are no hidden fees.
Do you offer long-term and short-term care?
Yes Families use us for long-term support, temporary recovery care, respite for family caregivers, and help after hospital stays.
How do you ensure safety in the home?
All caregivers undergo background checks, driving record checks, skills screening, and continuous oversight We also stay in close communication with families and monitor care through regular check-ins and nurse visits when applicable.
What if we need to adjust the schedule later?
Schedules can be changed with advance notice We work with families to make adjustments that fit changing needs.
How do you match caregivers to families?
We look at personality, communication style, experience level, schedule, and care needs to create the right fit Families meet the caregiver before care begins to ensure comfort.
How quickly can care start?
Most families begin care within two to five days depending on care needs and caregiver availability After a consultation, we build a plan and match your family with the right caregiver.
What areas do you serve?
We support families across Clarke, Oconee, Jackson, Madison, Oglethorpe, Barrow, Walton, Gwinnett, Hall County, and Forsyth If you are near the borders of these areas, contact us and we will confirm availability.
Do you serve children or only seniors?
We serve seniors, adults with disabilities, and children who need support with daily care All care plans are matched to age, needs, and family routines.
Who are your caregivers?
Our caregivers are carefully selected for warmth, professionalism, and integrity Every caregiver completes background checks, reference checks, interviews, skills screening, and ongoing training to ensure safety and quality.
What types of care do you provide?
We offer non-medical home care that supports daily living including companionship, bathing and dressing support, mobility help, meal preparation, light housekeeping, medication reminders, transportation, and specialized support for seniors, adults with disabilities, and children who need everyday assistance.
Book a consultation
We understand that choosing the right care for your loved one is an important decision.